For 21+ only

Responsible Gaming at bdtj — Stay Safe

bdtj believes gaming should be enjoyable, not stressful. Use our safe gaming tools to keep your play healthy and in control.

What is Responsible Gaming and Why Does It Matter?

Online gaming and betting should be an entertaining experience. At bdtj, we want you to always play within your own limits, with a clear head and a healthy mindset. Responsible gaming is not just about staying within your budget — it is also about your mental wellbeing, your family relationships, and your financial security.

When gaming becomes a burden rather than fun, that is a sign of a problem. bdtj is always here to help you identify that problem and get the right support.

Responsible gaming is our core principle. We never encourage you to bet beyond your means. Let gaming be entertainment — not a solution to life's problems.

Our Safe Gaming Tools

bdtj provides several effective tools to help you stay in control of your gaming experience.

Set a Deposit Limit

Set your own limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory waiting period, giving you time to reconsider your decision.

Self-Exclusion

If you feel you need a break from gaming, use the self-exclusion feature. You can temporarily close your account for a set period (such as 1 week, 1 month, or longer). During this time, no bets can be placed and no deposits can be made.

Time-Out Feature

Need a short break? Use the time-out option to temporarily suspend your account for anywhere between 24 hours and 7 days. No gaming activity can be carried out during a time-out, and it cannot be reversed before the set period expires.

Session Time Reminder

When playing for a long stretch, it can be easy to lose track of time. Our session reminder feature alerts you at set intervals so you can make a conscious decision about whether to continue playing or stop.

Reality Check

View a summary of your gaming session at regular intervals — how long you have played, how much you have deposited, and how much you have won or lost. This information helps you stay grounded and make sound decisions.

Account Closure Option

If you feel you need to stop gaming entirely, contact our support team via live chat. We will arrange permanent closure of your account and will respect your decision.

21+ Age Requirement — Strictly Enforced

bdtj provides its services only to individuals aged 21 and above. We are firmly committed to keeping minors away from gaming.

We have age verification measures in place during account registration. If there is any suspicion that an account is being used by a minor, we will immediately suspend the account and carry out a full verification.

If there are any minors in your household, we advise you not to leave your account logged in on your device. Please consider using parental control software.

21+

For Adults Only

No one under the age of 21 may open an account or take part in any gaming activity on bdtj. This is not an optional policy — it is our absolute commitment.

Recognise the Signs of Problematic Gaming

If any of the following apply to you or someone close to you, please seek help.

  • A tendency to bet more in an attempt to win back lost money ("chasing losses")
  • Hiding gaming activity from family or friends
  • Spending beyond the budget set aside for gaming
  • Feeling restless, irritable, or anxious when not gaming
  • Placing bets using borrowed money or money taken from others
  • Gaming while neglecting work, studies, or family responsibilities
  • Repeatedly failing in attempts to quit gaming
  • Turning to gaming as an escape from financial problems or stress

If any of the above signs appear, contact our live chat immediately or set a deposit limit. Your wellbeing is our priority.

Steps to Stay Safe

Follow these simple steps for responsible gaming.

Set a Budget

Before you start gaming, decide in advance how much money you can afford to spend. This amount should come from funds outside your everyday living expenses.

Set a Deposit Limit

Set a deposit limit in your account settings according to your budget. This will automatically prevent you from depositing more than you planned.

Stick to Time Limits

Set a specific time limit for each session. Keep session reminders on and build the habit of stopping when you receive an alert.

Do Not Hesitate to Seek Help

If you feel you are at risk, speak to us in Bangla via our live chat right away. We are with you at all times.

Some Tips for Healthy Gaming

Think of Gaming as Entertainment

Gaming is never a source of income — it is purely for entertainment. Winning and losing are both normal; you should not keep playing just out of fear of losing.

Avoid Gaming When Under Stress

Refrain from placing bets when you are feeling down, angry, or anxious. Decisions made under the influence of emotion often lead to regret.

Do Not Try to Win Back Lost Money

Trying to recover losses by placing larger bets ("chasing") is the biggest sign of problematic gaming. Stop once your set limit is reached.

Let Your Family Know

Letting a close family member know about your gaming habits creates a healthy sense of accountability, which helps you stay within your limits.

Where to Get Help?

You are not alone — bdtj and external organisations are always here for you.

bdtj Live Chat Support

Our 24/7 Bangla live chat support team is always ready. To set gaming limits, activate self-exclusion, or close your account, just let us know via chat — we will assist you promptly.

Contact by Email

Send any responsible gaming requests by email to: [email protected] — we will respond as quickly as possible in accordance with Bangladesh Standard Time (BST, UTC+6).

Professional Help

Gaming addiction is a recognised mental health condition. If needed, seek advice from a local mental health centre or a doctor you trust. Seeking professional help is a sign of courage.

Questions About Responsible Gaming

After logging into your account, go to "Account Settings" or the "Responsible Gaming" section and look for the deposit limit option. You can set a daily, weekly, or monthly limit there. Lowering your limit takes effect immediately, while increasing it takes some time to apply. For any issues, contact us via live chat.

Yes. When you self-exclude or close your account, any withdrawable balance remaining in your account will be returned to your registered payment method (bKash, Nagad, Rocket, or Upay). Our support team will assist you fully throughout this process.

During a time-out, you will not be able to place any bets or make any deposits. However, you may still be able to view your account information and check your past transaction history. A time-out cannot be cancelled before the set period ends.

Start by speaking with them directly and with empathy. Let them know about bdtj's responsible gaming tools and encourage them to seek professional mental health support if needed. You are also welcome to reach out to our live chat for guidance — we are ready to help.

No. bdtj strictly enforces a 21+ age requirement. Not only those aged 18 or under, but even 20-year-olds cannot open an account on this platform. No exceptions are made when it comes to age verification.

Yes, gaming addiction is a recognised behavioural condition that can be managed with the right support. Various professional approaches, including Cognitive Behavioural Therapy (CBT), are effective for this issue. Seeking help is not a sign of weakness — it is a sign of courage.

Start Safe Gaming — bdtj Is with You

Play responsibly and enjoy yourself. Whether it is cricket betting, slots, or live casino, get the best experience while staying within your limits. Check our FAQ for more information or speak to us directly via live chat.